FAQ
What makes your mobility aids different?
Each product is hand-selected for comfort, durability, and inclusive design — not just function.
Do you offer NDIS approved products?
Yes. Many items are NDIS approved, and we can assist with quotes and documentation.
Do your mobility aids come assembled?
Most items arrive pre-assembled or with minimal setup. All powered products require a professional technician who assembles the product according to the supplier’s requirements.
How do I choose the right size or model?
Our product pages include sizing charts and comparison guides to help you find the perfect fit.
What are “home living essentials”?
Everyday items that make living safer, easier, and more comfortable — from adjustable beds to bathroom supports.
Are your products suitable for small spaces?
Yes. We curate compact, multi-purpose designs ideal for apartments or aged-care settings.
Do you offer installation services?
Most items arrive pre-assembled or with minimal setup. All powered products require a professional technician who assembles the product according to the supplier’s requirements.
Are your mattresses therapeutic or medical-grade?
Our range includes both comfort-focused and clinical-grade options — all clearly labelled.
Can I customise colour or finish?
Selected models offer colour and fabric choices to match your home aesthetic.
What does “accessible travel” mean?
Travel designed for comfort, safety, and inclusion — from transport to accommodation and experiences.
Do you offer group or private tours?
Both. Our curated journeys balance independence with guided support.
Can you help with mobility equipment while travelling?
Yes. We coordinate hire or transport of mobility aids for your itinerary.
Are your destinations wheelchair friendly?
Every featured destination is vetted for accessibility standards and local assistance.
Do you assist with travel insurance?
We can recommend providers offering comprehensive cover for accessible travel needs.
What is the Mobility & Beyond Pre-Loved Mobility Market?
A curated space where individuals can sell quality pre-loved mobility aids and homecare equipment. We facilitate listings and connect buyers and sellers directly.
How do I list my item for sale?
Submit details and photos via our online form. We review listings for clarity and presentation before publishing.
Are items checked before listing?
Listings are not inspected by Mobility & Beyond. Products are handled and sold directly by their owners.
Do you offer warranties on pre-loved items?
No warranties are provided on pre-loved items. Buyers and sellers manage transactions independently.
Can I trade in my old equipment?
Trade-ins are not available currently. You can, however, list your item for sale through the Pre-Loved Market.
Why Choose Mobility & Beyond
